At Warm n Cozy, your privacy is a top priority. When you place an order and share your personal information with us, we are legally responsible for how we handle that data.

Generally, your personal information will only be used by Warm n Cozy and our trusted service providers. We will never share your information with anyone outside of Warm n Cozy without your consent, unless required to do so by law.

"Personal information" is defined according to the Promotion of Access to Information Act. Any personal data stored by Warm n Cozy is kept separate from your payment details, which are entered securely through Ikhokha’s encrypted platform. This encryption helps protect your card information from unauthorized access or interception.

The only details that may be shared with third parties—such as delivery services—are your name, delivery address, and contact number, strictly for order fulfilment purposes.

Please note, Warm n Cozy cannot be held liable for any security breaches that occur on your personal devices, which may result from inadequate antivirus protection or hidden spyware that may be present on your device without your knowledge.